i lost my 2fa, how can i do for reset 2fa in my acc for i can do it again?
they dont answer my emails in bitgrail
try logging in, in my case they have reseted my 2FA without replying to my email
Did you get it to work again? I’ve tried to reset 2FA through their website using www.bitgrail.com/reset-2fa but
the page just keeps on loading and never gives me a confirmation. Tried this on several computers.
Can’t find any contact-information to Bitgrail support team either.
hi guys I solve this problem upload only jpg format picture (not png) and than the page will stop loading and goes on
I’m having the very same issue. Even though i sent my ID and confirmed the ID of last transactions, the support have been unresponsive to any of my requests a month from now on. Anyone was successful in their attemps to reset 2FA?
me too? When did you lose?
Somewhere a month ago, maybe even more.
Sorry you got hurt with BitGrail. You might want to switch over to the new support sites for more info.
Note- RaiBlocks has been rebranded as Nano. Please use the Reddit or Discord channel for future support/questions. This site will be shutting down at some point in the future.